Royal Outerwear wants everyone to become royalty and we believe in a 100% money back guarantee on ALL of our clothing and accessories. If you are not satisfied with your purchase for any reason, unopened, or unused items may be returned within 30 days of receipt date for a full refund or exchange for another item of similar context (note: Shipping costs will still apply). Defective items that were not fault of customer may be returned after use for refund or exchange. To return your items or receive a replacement item follow the steps listed below:
1. Contact Royal Outerwear at Info@Royalouterwear.com. In the subject line, please specify refund or replacement.
2. Include your Order Confirmation Number, Name, Address, and reason for return in the body of the email.
3. Send the package to: Royal Outerwear, 9195 W Cedar DR. Unit D, Lakewood, CO 80226